This Rental Agreement sets forth the conditions on which we will provide the services offered through the happi-fi.com website (the "Website"). This Rental Agreement is a contract between you and Happifi Pte Ltd (the "Company"), and covers all rentals made pursuant to this Website.
BEFORE YOU CLICK ON THE “CONFIRM ORDER” BUTTON, PLEASE CAREFULLY READ THE TERMS AND CONDITIONS SET FORTH HEREUNDER. BY CLICKING ON THE “CONFIRM ORDER” BUTTON, YOU ARE BOUNDED BY AND HAVE BECOME A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUNDED BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DO NOT PROCESS WITH THE BOOKING PROCESS. WE RESERVE THE RIGHT TO AMEND THIS RENTAL AGREEMENT AT ANY TIME WITHOU PRIOR NOTICE. ANY SUCH CHANGES WILL APPLY TO ALL FUTURE RENTALS ENTERED INTO AFTER THE DATE ON WHICH SUCH AMENDMENT GOES INTO EFFECT. PLEASE STUDY THE LATEST RENTAL AGREEMENT BEFORE YOU CONFIRM YOUR BOOKING.
1. Personal Data Protection guidelines
In view of the purpose of the Personal Data (Privacy) Ordinance, the Company will comply with the obligations and requirements of the Ordinance, proper handling and management of personal data of the user, on its Internet equipment service sales, promotion, registration, collection and management, and may not be used for purposes other than the above purpose.
2. Eligibility to rent equipment
While our Equipment may be used by travelers of any age, we can only rent to adults who are at least 18 years of age, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Rental Agreement, and to abide by and comply with the terms set forth herein.
3. Applications and Contract Establishment
A.Once the User (or an agent designated by the Company) completes the company application form, it directly applies to the Company (Internet applicants, online application data is sent directly to the Company). Rental of Internet access equipment, lines and service provider designated by the Company (pre-set), specified in the equipment lent, can not be changed.
B. Once the User completes the application in accordance with the formalities required by the Company and through the acceptance of the Company (or an agent designated by the company) agreed to the application. The contract would then be established once the payment as requested after order confirmation is paid in full.
C. If the contract is to receive deposits or require credit card guarantee. Then the deposits will be returned upon our receipt of the rented Equipment following your designated Return Date, deducting any service or damage charges or late fees, which are applied to the balance.
D. If the Company as a result of the lack of inventory or other matters in accordance with the terms of the contract fails to provide services, the Company shall refund the received rent and full deposit returned to the User, but it will not make any additional compensation.
4. Goods collection or return
A. The User must fill in the delivery method on the application form. If the company cannot deliver the goods with the delivery method as requested, then the company must contact the user for further arrangements, extra fees resulting from the change in delivery method by the Company will be borne by the Company.
B. If the User does not specify in the application delivery methods, and can not be contacted, the Company assumes that the pick-up location to be the designated office address of the Company
On the users return to Singapore, the user shall, in accordance with the methods and within the time limit on the application form return the Company internet device to the Company at the Companies designated office. If the User failed to return the communications equipment at the proposed date as originally specified in the contract then the User would be liable and charged for fees equivalent to a full day of rent for each day of delay.
5. Rental period
A. The rental fee is calculated from the date of departure to the date before the return date. In principle the maximum rental period is 30 days. Should the User wishes to rent for more then 30 days then negotiation with the Company should be agreed.
B. If during the rental period (ie travel period), the Company internet equipment experiences problems or can not be used for any reasons, the User should immediately call the service hotline or email the Company of the details of problems. If the User fails to notify the Company of any problems during the travel period then the Company reserves the right not to make any cost adjustments held responsible for.
6. Cancellation Policy
If the User wishes to cancel the reservation then the User must notify the Company immediately and in addition should pay the following surrender tenancy fee. If is cancelled within seven days prior to the Designated Departure Date, the customer will be charged 50% of the rental fee and will be refunded the full deposit. If reservation is cancelled eight days or more before the Designated Departure Date, the customer will be charged 30% of the rental fee and will be refunded the full deposit.
7. Internet Data Service Restrictions
A. WIFI internet data service may, in accordance with the company to provide internet data services within the country or region.
B. Use of Wireless Internet data services can not, do not allow the conduct of online game, live streaming and voice calls (except VoIP voice calls over WiFi network). If the User uses communications equipment provided by the Company to make Voice Call and incur any fees, the user is required to bear all call costs, responsibility and 100% of administrative fines compensation to the Company.
C. As restricted by the Fair Usage Policy for telecommunications service providers in different countries, the daily data flow can not exceed 1GB in European countries. Please also note the fair usage in a 30 day period is 7,000 megabytes. When the fair usage is reached the connection speed will be throttled (i.e. slowed down) by local carrier. Company shall not refund any rental fee in the event of connection issues resulting from excessive data usage. Examples of excessive usage may include prolonged video streaming, multiple users connecting and downloading large files over an extended period.
8. Ownership of equipment
By using this service, you agree and acknowledge you are renting Equipment for travel purposes only, and that you will acquire no rights in the Equipment. You agree that the company will retain all ownership of the Equipment, including but not limited to user guides and accessories.
A. Smartphone and other communications equipment often access internet using data service which could incur roaming charges with your network. Before using the company wireless device, be sure to turn off (stop) your use of the mobile phone roaming (Data Roaming) and use the phone WI-FI capabilities to connect the Internet equipment for data communication. Whether the User well-intentioned or malicious, where roaming capabilities is not turn off so that your equipment is directly connected to the 3G network, your use of the internet data will be charged roaming charges overseas. Please note that in this circumstance, the Company takes no responsibility for the fees incurred.
B. In case of Internet equipment failure, and the User fails to notify the company during the service period, then the Company will takes no responsibility and the user would still be obliged to pay the rental fee.
C. If the user makes a wrong application resulting in obtaining a device which isn’t suited for the country of travel then the Company will takes no responsibility and the user would still be obliged to pay the rental fee.
D. If the user suffer an accident or damage due to the use of communication equipment then whatever the reason, the Company shall not be responsible to the User
E. The Company will not be responsible for the failure to access the internet using the company device, as a result of the users smartphone error and/or settings which failed to provide Internet services.
F. The company takes no responsibility if the user through inappropriate, careless use or misplaced the Internet devices leading to short-circuit or fire, which causes any casualties and losses to the user as a result, the Company advises the user to pay attention and use the device with care.
10. Company Equipment Management, Loss, Damages and Theft
A. User shall comply with the appropriate usage of equipments as suggested by the Company, take responsibility and treat the rented equipment as if it’s their own and in their best effort to take care and return the Companies equipment in a state which shouldn’t be worse then prior to the Users rental.
B. In case of internet equipment being lost, damaged or in circumstances of theft, the user should immediately notify the Company. In addition, in the event of any of the above, illegal use of the internet and communication cost, the User would be liable to paid for any damages incurred to the Company.
C. In case of equipment loss, damage or theft, the User shall be liable to pay compensation to the company based on the following:
|Compensation Amount (SGD)|
|Late Return Fee||$ / Original Daily Rate|
The above fines are subjected to change at any time without prior notice given to the user.
The company has the rights to deduct the compensation from the deposit in cases but not limited to cases of equipment loss, damage, theft and late return.
By agreeing to this Rental Agreement, you agree to indemnify, defend, and hold harmless Company, our officers, directors, employees, independent contractors, representatives, agents, and other customers against any and all claims, demands, losses, costs, or expense, including but not limited to reasonable attorney’s fees, in any way connected with
(a) a breach of the terms and conditions of this Rental Agreement; and
(b) any dispute between you and any third party service, which you engaged through our user guide.
We reserve the right to discontinue our rental services or terminate and/or amend this Rental Agreement at any time at our sole discretion. Expiration or termination of this Rental Agreement will not relieve you of any payment obligations hereunder.
13. Force Majeure
In the event we fail to perform any obligation pursuant to this Agreement due to an “act of God,” or an act of any government, terrorism, riot, war, accident, or any deficiency in materials or transportation or any other cause of any nature beyond our control, such failure shall not be deemed to be a breach of this Agreement, provided that we notify you of the existence and nature of the reason for our nonperformance and delay, and we resume performance immediately upon the conclusion of the relevant force majeure.
A. The User shall not be installed in the Internet devices other mechanical or accessories, and shall not engage in transformation, decomposition, damage, change the setting, or other changes to the Company equipment which would result in the malfunctioning of the equipment.
C. The User shall not use the company’s Internet device for any irregularities or illegal acts.